Book Appointment Now
We’d love to hear from you! Please text or call us at 440-990-4446 to schedule your appointment. When leaving a message, kindly provide the following details to help expedite your request:
-
Full name (new or existing client)
-
Email address
-
Cell number
-
Appointment type (massage or facial)
-
Duration (30, 60, or 90 minutes)
Please allow us one business day to respond to your request. We look forward to connecting with you!
Cancellation Policy
Anew U Spa requires clients to cancel 24 hours in advance of your scheduled appointment, although 36+ hours would be very much appreciated.
Any cancellation within or less than 24 hours of scheduled appointment will result in a 45% fee (of the reserved amount) plus 3% credit card transaction fee.
Anything less than 10 hours or a no show will result in a 100% service fee being charged to a card on file. We have this in place to protect our service providers since they are commission based only.
Please call and text 440-990-4446 and 440-653-1616 to cancel your appointment(s), email cancellations are not accepted and can be missed.
Tip Policy
A 3% transaction fee will apply to all credit and gift card tips to cover processing costs. Cash tips are exempt from this fee, allowing 100% to go directly to service providers. A gratuity of 20% is customary and appreciated for all services. For events, gratuity may be automatically added.
Return Policy
No returns or refunds on skin care products or gift certificates
RELAX. REFRESH. REVIVE.